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Steinberg, Randy A.
Books by Steinberg, Randy A.
2 books
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Architecting ITSM: A Reference of Configuration Items and Building Blocks for a Comprehensive IT Service Management Infrastructure
Steinberg, Randy A.
29.49
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Servicing ITSM: A Handbook of Service Descriptions for it Service Managers and a Means for Building Them
Steinberg, Randy A.
24.95
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