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Steinberg, Randy A.
Books by Steinberg, Randy A.
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Servicing ITSM: A Handbook of Service Descriptions for it Service Managers and a Means for Building Them
Steinberg, Randy A.
Trafford
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Implementing Itsm: From Silos to Services: Transforming the It Organization to an It Service Management Valued Partner by Steinberg, Randy a. (2014) Paperback
Randy a. Steinberg
Trafford Publishing
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