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ITIL V3 Foundation Handbook: Pocketbook from the Official Publisher of ITIL
Simon Adams, Alison Cartlidge, Ashley Hanna, Stuart Rance, John A. Sowerby
The Stationery Office/Tso
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ITIL V3 Foundation Handbook
Ashley Hanna, John Windebank, Simon Adams, John Sowerby, Stuart Rance, Alison Cartlidge
Stationery Office Books
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ITIL Service Transition (Best Management Practices)
Stuart Rance
The Stationery Office
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Key Element Guide Itil Service Transition: Aligned to the 2011 Editions
Stuart Rance, Great Britain: Cabinet Office
TSO
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