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Tim Passios
Books by Tim Passios
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Migrating to an all-in-one solution ... how do we get there?(Ask the EXPERTS): An article from: Customer Interaction Solutions
Tim Passios
9.95
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Ask the expert: impact of agent frustration on customer satisfaction.(Ask the EXPERTS): An article from: Customer Interaction Solutions
Tim Passios
9.95
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ACD routing best practices: LIFO vs. FIFO.(Ask the EXPERTS)(Last-In-First-Out )(First-In-First-Out ): An article from: Customer Interaction Solutions
Tim Passios
9.95
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Leveraging technology to expand your agent pool.(Ask the EXPERTS): An article from: Customer Interaction Solutions
Tim Passios
9.95
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Ask the expert.(call centers can benefits from remote agents strategy and technology): An article from: Customer Interaction Solutions
Tim Passios
9.95
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Communications-based process automation.(ASK the EXPERTS)(Reprint): An article from: Customer Interaction Solutions
Tim Passios
9.95
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