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Customer Winback: How to Recapture Lost Customers--And Keep Them Loyal
Jill Griffin, Michael W. Lowenstein
Jossey-Bass
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Customer Retention : An Integrated Process for Keeping Your Best Customers by Lowenstein, Michael W. (1995) Hardcover
Michael W. Lowenstein
Irwin Professional Pub
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Customer Retention : An Integrated Process for Keeping Your Best Customers
Michael W. Lowenstein
Irwin Professional Pub
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Customers Inside, Customers Outside: Designing and Succeeding With Enterprise Customer-Centricity Concepts, Practices, and Applications
Michael W. Lowenstein
Business Expert Press
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The Customer Advocate and The Customer Saboteur: Linking Social Word-of-Mouth, Brand Impression, and Stakeholder Behavior
Michael W. Lowenstein
Quality Press
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Ces Dependances Qui Nous Gouvernent (Ldp Dev Person) (French Edition)
W. Lowenstein
Livre de Poche
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