Writing that works: How to write memos, letters, reports, speeches, resumes, plans, and other papers that say what you mean, and get things done

Writing That Works is a concise, practical guide to the principles of effective writing. In this revised and updated edition, Roman and Raphaelson reveal how to improve memos, letters, reports, speeches, resumes, plans, and other business papers. Learn how to say what you want to say with less difficulty and more confidence.