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Managing the Total Quality Transformation

Author Thomas H. Berry
Publisher McGraw-Hill Companies
Category Business & Economics
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26.95 USD
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Book Details
ISBN / ASIN0070050716
ISBN-139780070050716
Sales Rank2,601,481
MarketplaceUnited States 🇺🇸

Description

Aims to show how the various strands of quality management need to be orchestrated into an effective, integral whole. Among the areas covered are customer focus, strategic thinking, team building, corporate cultural development, and the manager-supplier interface.
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