Managing the Total Quality Transformation
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Book Details
Author(s)Thomas H. Berry
PublisherMcGraw-Hill Companies
ISBN / ASIN0070050716
ISBN-139780070050716
Sales Rank2,601,481
CategoryBusiness & Economics
MarketplaceUnited States 🇺🇸
Description ▲
Aims to show how the various strands of quality management need to be orchestrated into an effective, integral whole. Among the areas covered are customer focus, strategic thinking, team building, corporate cultural development, and the manager-supplier interface.
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