When Customers Think We Don't Care: Ending Actions That Self-Destruct Companies, Customer Service and Jobs (Australia Professional Business General Reference)

Name: When Customers Think We Don't Care: Ending Actions That Self-Destruct Companies, Customer Service and Jobs (Australia Professional Business General Reference)
Author: Richard W. Buchanan
ISBN: 9780070138636

Author Richard W. Buchanan

Publisher McGraw-Hill Professional

Category Consumer satisfaction

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Book Details

Author(s)Richard W. Buchanan

PublisherMcGraw-Hill Professional

ISBN / ASIN007013863X

ISBN-139780070138636

CategoryConsumer satisfaction

MarketplaceUnited Kingdom 🇬🇧

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When Customers Think We Don't Care: Ending Actions That Self-Destruct Companies, Customer Service and Jobs (Australia Professional Business General Reference)

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