Total Quality Control, Revised (Fortieth Anniversary Edition)

This is a text on achieving profitability through quality, updated for the global marketplace of the 1990s. Principles are put into practice and the two critical success factors are fully explored: how to build quality controls into every phase of operations - product and service development, production, engineering, marketing, distribution, sales, customer service; and how to drive communication and the implementation of quality control strategies down and across organizational lines, mobilizing commitment at every level. For this revised third edition, the author has added a discussion of the significance of quality control to corporate profitability; 12 benchmarks for quality control in the 1990s; and four management principles for achieving a total quality orientation. Topics are brought to life with practical examples and more than 200 illustrations.

• Statistical Method from the Viewpoint of Quality Control (Dover Books on Mathematics)
• What Is Total Quality Control?: The Japanese Way (Business Management) (English and Japanese Edition)
• Quality Is Free: The Art of Making Quality Certain: How to Manage Quality - So That It Becomes A Source of Profit for Your Business
• Juran on Quality by Design: The New Steps for Planning Quality into Goods and Services
• Juran's Quality Handbook
• What Is Total Quality Control?: The Japanese Way (English and Japanese Edition)
• Managerial Breakthrough: The Classic Book on Improving Management Performance
• Guide to Quality Control
• The Essential Deming: Leadership Principles from the Father of Quality
• Juran's Quality Control Handbook