Services Marketing, 2nd Edition
📄 Viewing lite version
Full site ›
Price not listed
🛒 Buy New on Amazon 🇺🇸
Book Details
Author(s)Mary Jo Bitner, Valarie A. Zeithaml
ISBN / ASIN0071169946
ISBN-139780071169943
CategoryCustomer services
MarketplaceUnited States 🇺🇸
More Books in Customer services
The User Experience Team of One: A Research and Design…
View
Fish!: A remarkable way to boost morale and improve re…
View
Delivering Knock Your Socks Off Service
View
Services Marketing: People, Technology, Strategy
View
Services Marketing (4th International Edition)
View
Supply Chain Management: Strategy, Planning and Operat…
View
Services Marketing (Canadian Edition)
View
Services Marketing: People, Technology, Strategy
View