Design for Six Sigma for Service (Six SIGMA Operational Methods)
📄 Viewing lite version
Full site ›
Book Details
Author(s)Kai Yang
PublisherMcGraw-Hill Education
ISBN / ASIN0071445552
ISBN-139780071445559
AvailabilityUsually ships in 24 hours
Sales Rank2,445,692
CategoryBusiness & Economics
MarketplaceUnited States 🇺🇸
Description ▲
The primary objective of this new book is to provide a comprehensive reference for those who work in a service industry setting. Unlike Design for Six Sigma a Roadmap for Product Development, this new book will address the 5 leading issues in the service industry, which are customer satisfaction, cost reduction, value improvement, change management and process performance measurements.
More Books in Business & Economics
Information Systems in Organizations: People, Technolo…
View
Forecasting: principles and practice
View
Unwritten Laws of Engineering
View
The Steve Jobs Way: iLeadership for a New Generation
View
The Managerial Leadership Bible: Learning the Strategi…
View
Adopting the Euro in Central Europe: Challenges Ofthe …
View
Customize the Brand: Make it more desirable and profit…
View
Capital: The Story of Long-Term Investment Excellence
View