Design for Six Sigma for Service
📄 Viewing lite version
Full site ›
Book Details
Author(s)Yang, Kai
PublisherMcGraw-Hill Education
ISBN / ASIN0071445552
ISBN-139780071445559
AvailabilityIn stock
Sales Rank1,221
CategoryBusiness & Economics
MarketplaceUnited States 🇺🇸
Description ▲
The primary objective of this new book is to provide a comprehensive reference for those who work in a service industry setting. Unlike Design for Six Sigma a Roadmap for Product Development, this new book will address the 5 leading issues in the service industry, which are customer satisfaction, cost reduction, value improvement, change management and process performance measurements.
More Books in Business & Economics
Business Cycles and Forecasting
View
Development Economics: Its Position in the Present Sta…
View
Cost Systems Design
View
So You Want to Dance on Broadway
View
The Blueprint: Reviving Innovation, Rediscovering Risk…
View
Managing IT Outsourcing, Second Edition
View
Education and the Creation of Capital in the Early Ame…
View
Global Corruption Report 2005: Special Focus: Corrupti…
View
More Tales for Trainers: Using Stories and Metaphors t…
View