The next evolutionary step in process improvement--from one of the field's most influential figures Six Sigma broke new ground in reducing process variation, but it doesn't account for improvements in key processes; Lean is effective, but fails to address the need for major improvement in key processes. Now, former ASQ president H. James Harrington provides the solution you've been waiting for-a method that cuts cost and cycle time by 60% and improves quality by 100%. Streamlined Process Improvement helps you initiate dramatic improvement in organizational processes quickly and efficiently using Harrington's step-by-step process.