Process Analysis and Improvement with Student CD and Microsoft Visio Student Edition CD, 1/e

Process Analysis and Improvement describes and illustrates how to use popular software tools, including Excel, Arena, Visio, and VBA to create an integrated business process analysis and redesign capability. This is the first book on the market that demonstrates integrated applications of these software packages for modeling business applications. The text is designed to fulfill the needs of students who are interested in analytical approaches to process modeling and improvement.