Authored and quality assured by itSMF UK.
Part of a four-book series covering the Intermediate Capability syllabus.
A practical, portable, pocket-sized reference book, ideal for ITIL practitioners
Planning, Protection and Optimization: ITIL 2011 Intermediate Capability Handbook (Single Copy)
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Book Details
Author(s)Axelos
PublisherThe Stationery Office
ISBN / ASIN011331454X
ISBN-139780113314546
AvailabilityUsually ships in 24 hours
Sales Rank717,628
MarketplaceUnited States 🇺🇸
Description ▲
Updated in line with the 2011 editions and Planning, Protection and Optimization (PPO) syllabus this quick reference guide will help you study for the PPO module of the ITIL intermediate capability qualification. It is a handy, portable reference source for practitioners who work with these processes.