Operations Management and CD-ROM Package (6th Edition)

For the introductory Operations Management course, at both the undergraduate and graduate level. This classic text blends the latest in strategic issues with proven analytic techniques. This text has always offered a wealth of interesting examples to engage students and bring Operations Management to life. This sixth addition adds an increased emphasis on processes, to provide linkage between operational issues, as well as new problem-solving software and a website with innovative internet resources.