Leadership and Management in the Hospitality Industry with Answer Sheet (AHLEI) (3rd Edition) (AHLEI - Introduction to Hospitality Management)

Name: Leadership and Management in the Hospitality Industry with Answer Sheet (AHLEI) (3rd Edition) (AHLEI - Introduction to Hospitality Management)
Author: Robert H. Woods, Judy Z. King, Michael S. Sciarini, American Hotel & Lodging Association
ISBN: 9780133076912

Author Robert H. Woods, Judy Z. King, Michael S. Sciarini, American Hotel & Lodging Association

Publisher Educational Institute

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Book Details

Author(s)Robert H. Woods, Judy Z. King, Michael S. Sciarini, American Hotel & Lodging Association

PublisherEducational Institute

ISBN / ASIN0133076911

ISBN-139780133076912

AvailabilityUsually ships in 24 hours

Sales Rank955,614

MarketplaceUnited States 🇺🇸

Description ▲

Teach students how to improve their leadership abilities and develop an understanding of high-performance teams and employee empowerment. Practical information prepares them to put quality management tools into action to enhance guest service and increase profitability. Information and exhibits have been updated throughout the text, and a new chapter on ethics has been added.