Technology now touches nearly every area of hospitality operations, both students and industry professionals will benefit from this textbook’s comprehensive introduction to the information systems used in hospitality.
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This textbook introduces students to the dynamic and critical field of technology within the hospitality industry. Readers will learn the basics of purchasing, implementing, maintaining, and effectively managing a variety of technology systems. The book covers applications for reservations systems, rooms management and guest accounting, property management systems, point-of-sale technology, food and beverage management, and accounting, as well as selection and security maintenance for technology.