Workplace Communications for Engineering Technicians and Technologists: An Oral Communications Text

Very friendly, very practical, and very industry oriented, this manual helps engineering technicians and technologists identify and improve in-service oral communication skills It explores the complexities and realities of communication in the workplace and the often subtle difficulties that may not be apparent. The down-to-earth, accessible style and how-to-do-it approach features a crisp corporate seminar-style presentation that gets to the point quickly stays focused on topics and situations that are clearly relevant and immediately applicable. Part of The Wordworks Series--a series of four communication skills manuals--three writers' guides for engineering and technical applications and an additional guide to in-service spoken communication. The Business of Social Structure; Getting Along in In-Service Communications; Private Worlds and Public Worlds; The Mechanics of Talk; Listen Well to Speak Well; Barriers to Communication; Group Decision-Making; Group Roles and Leadership; Committee Presentations; Audiences and Visual Aids; The Selling Process and Client Relations; Sales Strategy; Mapping and Reaching Your Goals; Conflict Resolution; Cross-Cultural Values. For engineering technicians and technologists in a variety of fields--e.g., computer information systems, construction engineering, biomedical equipment technology, digital electronics, autocad, environmental control technology, microcomputer management, biotech, avionics, and many more.