The People Capability Maturity Model: Guidelines for Improving the Workforce

Software organizations face extraordinary challenges in attracting, motivating, organizing, developing, and retaining quality technical professionals. This book introduces the SEI's People Capability Maturity Model (P-CMM), a comprehensive, five-level framework for improving workforce practices which draws upon today's best human resources and organizational development processes. The P-CMM's creators show how to characterize the maturity of any organization's workforce practices, guide a program of continuous workforce development, set priorities for immediate action, integrate workforce development with process improvement, and establish a culture of software engineering excellence. Coverage includes: communication, staffing, performance management, training, compensation, knowledge and skills analysis, workforce planning, competency development, career development, mentoring and coaching, team building, organizational competency management, organizational performance alignment, and continuous workforce innovation.