A clearly articulated treatment of organizational communication, Organizational Communication utilizes interviews to explore communication and misunderstandings at all levels of the organization.
This book offers a unique perspective on the field of internal organizational communication. The authors review the foundational material, but intersperse the discussions with excerpts from interviews conducted with more than 160 leaders and workers in a variety of organizations. Unlike other books in this field, Organizational Communication explores organizational communication from the perspective of all organizational members, not just management.