Customer Sense: How the 5 Senses Influence Buying Behavior
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Book Details
Author(s)A. Krishna
PublisherPalgrave Macmillan
ISBN / ASIN023034173X
ISBN-139780230341739
AvailabilityUsually ships in 24 hours
Sales Rank849,076
CategoryBusiness & Economics
MarketplaceUnited States 🇺🇸
Description ▲
An insightful look at how touch, taste, smell, sound, and appearance effect how customers relate to products on a sensory level, and how small sensory changes can make a huge impact. Customer Sense describes how managers can use this knowledge to improve packaging, branding, and advertising to captivate the consumer's senses.
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