Operations Management is an ideal text for courses requiring an in-depth yet accessible guide to operations management. This edition has been fully updated to provide coverage of service and manufacturing industries that reflects the modern business environment. Cases cover a range of global brands, ensuring students can apply theory to the real world.
New to this edition:
- New chapters on CSR, Ethics and "Analyzing the Business"
- Increased coverage of performance measurement
- New coverage of six sigma and Taguchi
- New section on lean management and improving operations
- Increased coverage of MRP
- Chapters on time and productivity, maintenance and new technology removed
- The preface has been overhauled with a section dedicated to the differences between Operations Management and Essentials of Operations Management
- All the chapters have been re-worked to make the content broader and the coverage deeper
Operations Management
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Book Details
Author(s)Terry Hill, Alex Hill
PublisherPalgrave Macmillan
ISBN / ASIN0230362907
ISBN-139780230362901
AvailabilityUsually ships in 24 hours
Sales Rank3,028,555
MarketplaceUnited States 🇺🇸