Meanwhile, government has tried to contend with the issue of how much control to exert over standards, technology, and rate structures in order to protect both the industries and the consumers. As the book explains, the resulting gridlock has often resulted in new industries taking decades to become mature, efficient, and able to operate profitably without unfairly exploiting their customers. In the minds of the authors, with modern telecommunications becoming an increasingly vital part of our daily lives and businesses, we can't afford such a tangled knot.
Neuman, McKnight, and Solomon propose cutting the Gordian Knot of gridlock with Open Communications Infrastructure (OCI), a system that they feel best combines the benefits of government oversight with those of laissez-faire. OCI is a system of largely free-market competition with just enough governmental oversight to ensure that competitors stay within bounds. Those bounds are described by the four essential qualities of the infrastructure: open architecture, open access, universal access, and flexible access.
The authors present their arguments in a clear, precise style and with a dry sense of humor. The many case histories illustrate the ironies of human folly and help you take a second look at our technological progress of the past 150 years, clearly stating that we could have progressed much further by now. Neuman, McKnight, and Solomon conclude by showing that this gridlock will have to change if we wish for the cybercultural revolution to proceed according to our dreams.