Managing It at Board Level: The Hidden Agenda Exposed (The Financial Times/Pitman Publishing)

Bringing all the latest manangement trends up-to-date, this book includes outsourcing and re-engineering, and exposes the "culture gap" between IT staff and the rest of the company, the problem of measuring the benefits of the escalating investment in computers, the dependency of most big companies on massive computer systems they no longer understand, and much more.