Insurance Agency Risk Management: E & O Exposures in the Sales Process

This book serves as a guide for attorneys who litigate claims involving insurance professionals, and as a risk management tool for insurance agents, brokers, and underwriters. It contains 18 distinct chapters that clearly identify the Errors & Omissions (E&O) issues and exposures related to the typical new and renewal sales process within insurance agencies. Solid detail is provided addressing the E&O exposures for agencies during the pre-sale, sale, and postsale periods. The chapters address such issues as the legal duties of both the agents and their customers, the critical importance of education of both the staff and customers, the benefits of account reviews, and the power of a signed application. Throughout each chapter, best practice solutions are provided to help agents manage those exposures.