The Design of Information Systems for Law Enforcement: A Guide for Executives

Many fundamental assumptions about the information needed by today’s law enforcement agencies are founded in tradition. The Design of Information Systems for Law Enforcement suggests the need to view things differently. The authors present a step-by-step process for determining agency needs for information—from gathering to processing to utilization. Having the right information can prove valuable in planning a community policing approach, improving the quality of life in the community, and bridging the gap between police and the public. This book provides details of writing a Request for Proposal (RFP), explaining the reasons behind each vendor requirement and offering advice on how to avoid pitfalls. From there, elements in choosing a system and writing a contract is addressed. The authors offer advice about what to look for when choosing a system and address the differences between the two major systems in use today: the computer-aided dispatch and records management systems. Building a project implementation team is key to successfully implementing the new system and points to consider are presented to ensure transition is smooth and effective. The final chapter brings all the elements of the book together and shows how these all fit together to form a totally automated police agency.