This friendly, authoritative guide shows you how to develop good etiquette on the job and navigate today s diverse and complex business environment with great success. You ll get savvy tips for dressing the part, making polite conversation, minding your manners at meetings and meals, behaving at off-site events, handling ethical dilemmas, and conducting international business. You ll find out how to behave gracefully during tense negotiations, improve your communication skills, and overcome all sorts of work-related challenges. Discover how to:
- Make a great first impression
- Meet and greet with ease
- Be a good company representative
- Practice proper online etiquette
- Adapt to the changing rules of etiquette
- Deal with difficult personalities without losing your cool
- Become a well-mannered traveler
- Develop good relationships with your peers, staff, and superiors
- Give compliments and offer criticism
- Respect physical, racial, ethnic, and gender differences at work
- Learn the difference between casual Friday and sloppy Saturday
- Develop cubicle courtesy
- Avoid conversational faux pas
Business etiquette is as important to your success as doing your job well. Read Business Etiquette For Dummies, 2nd Edition, and make no mistake.