This practical, plain-English guide helps you prepare your people and plan an effective sourcing strategy. You ll find plenty of tips on negotiating with vendors, get help in drafting a binding contract, and find out how to verify and maintain compliance. Plus you ll get a handle on the importance of communicating with vendors; find ways to measure performance, productivity, and cost-effectiveness; get the lowdown on troubleshooting and solving outsourcing problems; and, if the arrangement isn t working out, get advice on ending the deal. Discover how to:
- Determine the costs and risks of outsourcing
- Identify qualified suppliers and consultants
- Minimize the impact of outsourcing on your employees
- Define the scope of your outsourcing program
- Decide whether to go offshore, nearshore, or onshore
- Understand the impact of cultural differences on outsourcing
- Document objectives and review proposals
- Plan for the disruption in business operations
- Deal with international employees and vendors
- Manage outsourcing relationships
- Protect your data from piracy
- Avoid common outsourcing mistakes
Outsourcing can be the best decision your company has ever made or the worst! Read Outsourcing For Dummies today, and get it right the first time.