Communicating for Team Building (The communication skills series)

Teams can be great, but they can also be disastrous unless the basic processes of group communication are understood. This book gives you insights into roles, norms, leadersihp and empowerment, non-verbal communication, giving feedback to others, listening skills, eliminating jargon, using groups methods of problem solving, running effective meetings, resolving conflict, and carrying the team's message to the outside world.