The Baptist Health Care Journey to Excellence presents tested principles and best practices to help improve your corporate culture and customer satisfaction, which will lead to loyalty, stability, sustained productivity, and profitability in your own organization. Order your copy today!
The Baptist Health Care Journey to Excellence: Creating a Culture that WOWs!
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Book Details
Author(s)Al Stubblefield
PublisherWiley
ISBN / ASIN0471708909
ISBN-139780471708902
AvailabilityUsually ships in 24 hours
Sales Rank823,992
CategoryBusiness & Economics
MarketplaceUnited States 🇺🇸
Description ▲
"This crystal-clear book offers to any who will listen invaluable, detailed guidance on how and why to move toward a true culture of excellence in hospital care. It isn't easy, but, as their results show, it's a journey well worth taking."—Donald M. Berwick, MD, president and CEO, Institute for Healthcare Improvement
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