Beyond the IT Productivity Paradox (John Wiley Series in Information Systems)

The "IT productivity paradox" is the concept that despite massive investment and resourcing by companies and organizations worldwide, when it comes to the value of IT there seems to be little pay-off. Consolidating what is known about best practice, this book aims to provide insights into the way forward for IT. It examines in context issues including risk assessment, sourcing and outsourcing, and the organizational infrastructures which support IT functions.