This book covers lots of undocumented tricks and tips and 3rd-party tools that are useful for troubleshooting Presence, Instant Messaging, Exchange, Phone Integration, etc.
Please note: This book covers lots of advanced topics that might require knowledge of TCP/IP, SIP, IMAP, Exchange, LDAP, CUCM (CallManager).
- Presence and instant message.
- Phone control.
- LDAP integration.
- IP Phone Messenger.
- VoiceMail integration.
- Web Conference integration.
- XMPP/Jabber.
- CSF - Client Service Framwork.
- CUCIMOC - Cisco Unified Communication Integration with Microsoft Office Communicator.
- Microsoft Exchange integration.
- Microsoft OCS integration.
- Lotus Sametime integration.
- 3rd-party compliance.