Body Language at Work (Pyramid Paperbacks)

Body language is the unspoken form of communication we all use every day - and there is nowhere that we come under more scrutiny than at work. It is also the place where we are most likely to disguise and play down our body language in order to hide our true feelings and intentions. Learning to read and manipulate non-verbal language can dramatically improve performance in many workplace situations such as: dealing with difficult people, rescuing matters when someone is losing interest, spotting buying signals, reading changes in tactics during negotiations, or telling when someone is lying or exaggerating. From the initial handshake to closing a deal, this book shows how to read the signs and make the right moves.