First, he details the bad news: AQ is hardwired into you during your youth by parental models and early experiences. But the good news--that your AQ can be improved and put to work on your job--is the promise this book capably delivers. Stoltz, an organizational communications expert who has measured the Adversity Quotient of 100,000 people, is fond of using mountain-climbing metaphors to describe elements of organizational adversity. For example, low AQers are "quitters" who have given up the climb or "campers" who have found a safe, shady spot. But for the resilient high AQers, "the climbers," there ain't no mountain high enough.
The lower your AQ, the more of a toll job stress will take, warns Stoltz, whose assessment tools for measuring AQ are as detailed as his strategies for creating a "climbing culture" in your organization. The pages are packed with maps, self-assessments, specific strategies, and smart end-of-chapter summaries. This hands-on approach is undermined at times by too many metaphors, acronyms, and lists, as well as a tendency to oversell AQ as a predictor of success. Still, for executives, managers, and employees alike, The Adversity Quotient @ Work is a supportive and strategic home-schooling course for coping with the demands of today's workplace.--Barbara Mackoff