The Online Community Blueprint: A 9-Step Guide to Planning an Online Community for Your Customers, Members, or Partners

The Online Community Blueprint is a practical guide to the plans and processes to put in place before launching a private and branded online community for your company.

• Online Community Management For Dummies
• Building Successful Online Communities: Evidence-Based Social Design (MIT Press)
• Buzzing Communities: How to Build Bigger, Better, and More Active Online Communities