Interpersonal Conflict

Name: Interpersonal Conflict
Author: Joyce L. Hocker, William W. Wilmot
ISBN: 9780697201485

Author Joyce L. Hocker, William W. Wilmot

Publisher William C Brown Pub

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Book Details

Author(s)Joyce L. Hocker, William W. Wilmot

PublisherWilliam C Brown Pub

ISBN / ASIN0697201481

ISBN-139780697201485

MarketplaceFrance 🇫🇷

Description ▲

An introduction to the theory and practice of conflict management. This text first describes the components and dynamics of interpersonal conflict then the various strategies for negotiation, bargaining and resolution. This reorganized and updated edition reflects a greater emphasis on the link between communications behaviour and conflict. A new first chapter introduces material on conflict frameworks, personal history, culture and gender.