Conflict and Resolution, Second Edition (Aspen College)

Conflict and Resolution, Second Edition, provides students with a working knowledge of the major forms of dispute resolution. Through the use of hands-on exercises and role-playing scenarios, theory is put into practice allowing students to translate lessons learned into true to life situations.

This newly revised text offers the following:
Provides an overview of negotiation, mediation, and arbitration in a short, accessible book;
Well-designed pedagogy for the paralegal students, including chapter summaries and exercises designed to engage students in application of what they have learned;
Includes role-plays to allow students to experience how the theories of dispute resolution are used in practice; Ethical issues thoroughly covered.

The Second Edition offers:
An even clearer presentation of the three major approaches to mediation: facilitative, evaluative, and transformative;
Online negotiation and mediation will be included;
New topics including restorative justice and victim-offender mediation;
Expanded materials on arbitration;
Chapter on Conflict has been expanded to include different conflict styles.