You'll learn in depth about handling e-mail and faxes, appointments, contacts, and more, as well as head-of-the-class topics like customization and Visual Basic. The text flows well and tells you exactly what to do in stepwise fashion, the illustrations are clear and plentiful, and the organization makes finding the right page a snap.
While it does seem odd that there's no CD-ROM included--now a standard among books like this--the combination of breadth, depth, and accessibility to intermediate users is still highly appealing and useful. If you want to get the most out of Outlook without devoting your life to it, try Mastering Microsoft Outlook 2000. --Rob Lightner