Like other study guides in this Sybex series, the CIT Study Guide includes chapter review questions and clearly states the CIT objectives covered in each section. However, laboratory exercises for troubleshooting are difficult to construct and are less frequent in this installment. A companion CD-ROM includes the EdgeTest CIT software with 200 questions and a trial copy of Visio Professional, as well as AG Group's NetTools and EtherPeek.
Troubleshooting is often more of an art than a science. Within any product category such as Cisco switches and routers, however, there are plenty of concrete technical specifics to master. This complete course will get you ready to ace the CIT test. --Stephen W. Plain
Topics covered: Troubleshooting methodology, OSI layer attributes, test equipment, Cisco diagnostic commands and tools, troubleshooting (TCP/IP, serial lines and frame relay), ISDN, Novell networks, AppleTalk networks, and switched Ethernet networks.