Satisfying Internal Customers First!

Name: Satisfying Internal Customers First!
Author: Richard Y. Chang, P. Keith Kelly
ISBN: 9780787950828

Author Richard Y. Chang, P. Keith Kelly

Publisher Pfeiffer

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Book Details

Author(s)Richard Y. Chang, P. Keith Kelly

PublisherPfeiffer

ISBN / ASIN0787950823

ISBN-139780787950828

AvailabilityUsually ships in 24 hours

Sales Rank1,964,258

MarketplaceUnited States 🇺🇸

Description ▲

This book illustrates the vital link between satisfying external customers and improving processes within the organization to ensure that internal customers are satisfied, too.