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Improving Through Benchmarking

Author Richard Y. Chang, P. Keith Kelly
Publisher Pfeiffer
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Book Details
PublisherPfeiffer
ISBN / ASIN078795084X
ISBN-139780787950842
MarketplaceFrance 🇫🇷

Description

This user-friAndly guide shows how benchmarking is a means of using the best process-management practices to improve results. Ideal for process improvement teams in both large organizations and small companies.