E-Service: 24 Ways to Keep Your Customers--When the Competition Is Just a Click Away
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Book Details
Author(s)Ron Zemke, Tom Connellan
PublisherAMACOM
ISBN / ASIN0814406068
ISBN-139780814406069
Sales Rank2,810,276
CategoryBusiness & Economics
MarketplaceUnited States 🇺🇸
Description ▲
This is a guide to building good service on the Web. It provides a blueprint of ready-to-implement ideas and solutions for how to provide great service in cyberspace.
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