Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

Name: Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
Author: Goodman, John
ISBN: 9780814439050

Author Goodman, John

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Book Details

Author(s)Goodman, John

ISBN / ASIN0814439055

ISBN-139780814439050

AvailabilityIn Stock.

MarketplaceUnited States 🇺🇸