Principles of Quality Costs: Principles, Implementation, and Use
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Book Details
Author(s)Jack Campanella
PublisherAmer Society for Quality
ISBN / ASIN0873890841
ISBN-139780873890847
Sales Rank1,591,211
MarketplaceUnited States 🇺🇸
Description ▲
This edition includes information on the quality costs systems involved with the education, service, banking and software development industries. Additional information on team-based problem-solving, customer satisfaction, and the costs involved with the defense industry are also offered.