Online Customer Care: Applying Today's Technology To Achieve World-Class Customer Interaction

Name: Online Customer Care: Applying Today's Technology To Achieve World-Class Customer Interaction
Author: Michael Cusack
ISBN: 9780873893831

Author Michael Cusack

Publisher ASQ Quality Press

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Book Details

Author(s)Michael Cusack

PublisherASQ Quality Press

ISBN / ASIN0873893832

ISBN-139780873893831

Sales Rank3,509,642

MarketplaceUnited States 🇺🇸

Description ▲

This text presents a comprehensive and forward-looking view of late-20th century customer care practices as they pertain to the elements of process, technology and content.