Essentials of Fire Department Customer Service
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Book Details
Author(s)Alan V. Brunacini
PublisherIntl Fire Service Training Assn
ISBN / ASIN0879391278
ISBN-139780879391270
Sales Rank403,898
CategoryBusiness & Economics
MarketplaceUnited States 🇺🇸
Description ▲
by: Alan Brunacini ©1996 Published by: IFSTA The first of its kind, this text explains the application of common-sense customer service concepts to the fire service. Written in a humorous conversational style, Chief Alan Brunacini of the Phoenix Fire Department provides the reader with an enjoyable reading experience and vital information on how we can better serve our customers. Essentials of Fire Department Customer Service is basic reading for every firefighter, officer, and administrator.. ISBN #0879391278 Essentials of Fire Department Customer Service
Published by: IFSTA
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