Moments of Magic
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Book Details
Author(s)Shep Hyken
PublisherAlan Press
ISBN / ASIN0963782002
ISBN-139780963782007
MarketplaceFrance 🇫🇷
Description ▲
Shep Hyken's #1 seller! This is a clearly written, easy-to-read, easy to understand guide to customer service, and is for anyone in any job. Filled with information, techniques, and stories, it will teach you and everyone in your organization to deliver excellent service to your internal and outside customers.