This book is about the coaching process and the skills, behaviors, courage, and values leaders need in order to evoke employee committment and motivation. This is a "how-to" book with a lot of specifics on what to say and how to handle different coaching situations. The authors provide a unique close-up account of a true-to-like manager who discovers the obstacles and challenges of helping an employee ove a difficult time. This leader ultimately discovers the keys to coaching success and averts a careet-threatening disaster.
Many books on leadership focus on general theories, while others treat the topic of coaching in a shallow and oversimplified view. From thirty years of research and observations, Steven J. Stowell, Ph.D. has collected data that provides a rich and deep understanding of this topic.