The book contains eight applicable lessons that will help you deliver the outstanding service that will keep customer coming back.
Monday Morning Customer Service
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Book Details
Author(s)David Reed, David Cottrell
PublisherCornerstone Leadership Institute
ISBN / ASIN0974640328
ISBN-139780974640327
AvailabilityUsually ships in 24 hours
Sales Rank1,397,999
MarketplaceUnited States 🇺🇸
Description ▲
Monday Morning Customer Service is a powerful story about how to develop and keep loyal customers. It is written from the perspective of a person recently promoted to director of customer service and his interaction with a successful mentor.