The Heart in Communicating - One Person's Journey from Broadcaster to Crisis Communicator

This 'instructional communications autobiography' is a complete multi-media program and contains all of the information from Richard Brundage's award-winning seminars conducted around the world. It comes complete with a CD that contains all 20 pages of his seminar handouts as well as the complete seminar PowerPoint presentation so that you can teach your own staff these life-changing communication messaging techniques. It also contains a 27 page Crisis Management and Crisis Communications Plan ready to personalize for your organization. Nearly 200 hundred pages of techniques for dealing with today's media, as well as stories told in heart warming detail. Each chapter is a story in the authors life, spanning more than 40 years in broadcasting, and is wrapped around teaching points that teach us all how to reconnect with our hearts when we communicate - especially during a crisis.